Return & Refund Policy

Last updated: February 6, 2026

At BIOS CHIP STORE, we aim to provide high-quality BIOS chips and professional services. Please review our refund policy carefully before placing an order.

Returns

Due to the nature of electronic components and firmware-related services, our return policy is as follows:

Eligible Returns

Unprogrammed and unused BIOS chips may be eligible for return.
Items must be returned in original condition and packaging.
Return requests must be submitted within 30 days of delivery.

All return requests are subject to approval. Please contact us before returning any item.

Non-Returnable Items

The following items are non-refundable and non-returnable, unless defective upon arrival:

Programmed BIOS chips
BIOS programming, recovery, or custom firmware services
Items damaged due to improper installation, handling, or flashing

Refunds

Once an approved return is received and inspected, we will notify you of the refund status.
Approved refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to our error.

Refund processing times may vary depending on the payment provider.

Defective or Incorrect Items

If you receive a defective product or an incorrect item:

Please contact us within 30 days of delivery.
Provide your order number and clear photos or details of the issue.

We will review the case and provide an appropriate solution, such as replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping method for all returns.